PRODUCT DESCRIPTIONS
Items will be described as accurately as possible. Please remember that antique, vintage and pre-owned items will show signs of use. Any major flaws such as chips, cracks and restoration will be noted in the description. A more detailed explanation of products can be obtained by contacting us.
CUSTOMER SERVICES
If you have any questions or queries you may contact us by telephone on 01737 359658 or by email at We will endeavour to reply as promptly as possible.
MISREPRESENTATION
Unless otherwise stated, any sizing and colour assessments attributed to diamonds and coloured gemstones are necessarily determined without disturbing the integrity of the piece; therefore, assessments represent close approximations, due to limitations imposed by the mount.
We will not consider the opinion of any other 3rd party.
Should you feel that your item has been misrepresented then please return the item within 7 days and we will pay for an independent assessment to be carried out by a qualified and experienced gemmologist / antique jewellery expert.
Any unauthorised testing will result in no refunds being made under any circumstances.
If the item has been proven to be misrepresented you will receive a full refund.
LEGAL INFORMATION
We reserve the right to amend our terms and conditions at any time without prior notification. We do not distribute customer details or e-mail addresses to third parties. The views and opinions of Campbells of Banstead Ltd. are not to be taken necessarily as fact. Any contract between us and you shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over the dispute. All dealings, correspondence and contracts between us shall be made or conducted in the English language. There is no contract between you and Campbells of Banstead Ltd. for the sale of any product from us to you.
